Refund policy

1) REFUND & RETURN POLICY

Refund & Return Policy

We want you to love your Animal Socks. If something isn't right, we're here to help.

30-Day Returns You have 30 days from the date your order is delivered to request a return. To be eligible, items must be unworn, unwashed, and in their original condition.

How to Start a Return Email us at animalsockshop@gmail.com with your order number and the reason for your return. We'll confirm your return and provide instructions. Please contact us before sending anything back — returns sent without prior approval may not be processed.

Return Address
Once your return is approved, please ship the item to:
Animal Socks
2346 Druid Rd E, Lot 611
Clearwater, FL 33764
United States

Refunds Once your return is received and inspected, we'll notify you about the status of your refund. Approved refunds are issued to your original payment method within 5–10 business days. Depending on your bank or card provider, it may take additional time to appear.

Return Shipping Return shipping costs are the responsibility of the customer unless the item arrived damaged, defective, or incorrect. We recommend using a tracked shipping method, as we can't be responsible for returns lost in transit.

Damaged or Wrong Items If your order arrives damaged, defective, or incorrect, email us at animalsockshop@gmail.com within 7 days of delivery with a photo. We'll make it right with a replacement or full refund at no cost to you.

Non-Returnable Items For hygiene reasons, socks that have been worn or washed cannot be returned unless they are defective.

Exchanges Need a different animal? The fastest way is to return your item (once approved) and place a new order for the design you want.

Questions? Email us anytime at animalsockshop@gmail.com. We typically reply within 1–2 business days.